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METHODS FOR CONFLICT MANAGEMENT IN THE TEAM OF NURSES

DOI: https://doi.org/10.29296/25879979-2019-02-02
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Issue: 
2
Year: 
2019

M.V. Blokhina, MD(1); O.A. Petrova(2), M.N. Ulyanova(2) 1-Kazan State Medical University 49 Butlerov St., Kazan 420012, Russian Federation; 2-Hospital for War Veterans 5, Isaev St., Kazan 420039, Russian Federation

The main causes of conflict situations in the team of nurses were identified. The conflict level among nurses and their preferred methods for resolving conflict situations were assessed. Measures aimed at preventing and eliminating conflicts among the nursing staff were developed.
Keywords: 
nursing staff
conflict
conflict prevention and elimination

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