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A nurse: personal characteristics contributing to a conflict

DOI: https://doi.org/10.29296/25879979-2022-05-05

Tatyana Matveychik
State Educational Establishment «Belarusian Medical Academy of Postgraduate Education», Minsk, Republic of Belarus

Teaching the methods of cultural cooperation between the nurses, their patients and their colleaques of various levels of culture, education, experience, age and personal characteristics is one of the ethical and moral problems of a contemporary medical team [1–3]. Teaching the basic principles of effective communication, rules of behavior in a conflict (ideally, preventing destructive interaction) is possible with joint efforts of teachers at all stages of receiving medical education [4, 5]. This was emphasized in the WHO report [6] and supported by the International Nursing Council and International Confederation of Midwives. The quality of health care is influenced not only by organizational, administrative and legal requirements, but also by personal characteristics of nurses, which are aggravated by the epidemiological situation with the Covid-19 pandemic [7–10].

peculiarities of communication
effective communication.

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